Last updated: 30 April 2026
Leonard’s Teas (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
Who We Are
Leonard’s Teas is a small-batch herbal hemp tea company based at Rowchester Farm, Greenlaw, Berwickshire, Scotland, UK. For any privacy-related queries, please contact us at hello@leonardstea.co.uk.
Information We Collect
We may collect the following personal information:
- Your name, email address, postal address, and phone number when you place an order or create an account.
- Payment information (processed securely via Stripe — we do not store your card details).
- Details of your orders and any communications with us.
- Technical information such as your IP address, browser type, and browsing patterns on our site (via cookies).
- Information you provide when subscribing to our newsletter.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders.
- Manage your account and subscriptions.
- Send you order confirmations and delivery updates.
- Send marketing communications (only with your consent — you can unsubscribe at any time).
- Improve our website and customer experience.
- Comply with legal obligations.
Legal Basis for Processing
We process your data on the following legal bases:
- Contract: To fulfil orders you have placed with us.
- Consent: For marketing communications and non-essential cookies.
- Legitimate interest: To improve our services and prevent fraud.
- Legal obligation: To comply with tax, accounting, and other legal requirements.
Sharing Your Information
We may share your information with:
- Our delivery partners (Royal Mail, courier services) to fulfil your orders.
- Payment processors (Stripe) to process your payments securely.
- Email service providers to send order updates and marketing (with your consent).
We will never sell your personal data to third parties.
Cookies
Our website uses cookies to enhance your browsing experience. Essential cookies are required for the site to function. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is typically retained for 6 years for tax purposes.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
- Withdraw consent at any time.
To exercise any of these rights, please contact us at hello@leonardstea.co.uk.
Contact Us
If you have any questions about this privacy policy, please contact us:
Leonard’s Teas
Rowchester Farm
Greenlaw, Berwickshire
Scotland, UK
hello@leonardstea.co.uk